Spotify stopped working? – how to fix the problem

Due to a foul-up by securty firm Symantec, users of Norton anti-virus products found that Spotify had mysteriously stopped working today. The reason was that the security product had falsely identified the program – Spotify.exe – as a Trojan Horse and quarantined it.

It is possible to restore the program to its rightful place but […]

How to fix the Windows XP speech recognition SAPISVR crash problem

Got the message “SAPISVR 5 has encountered a problem and needs to close” and found that neither Windows speech recognition nor your Office programs will work? The problem is caused by your speech recognition user profile having become corrupt. You need to switch to the default profile or another users’ profile to restore system stability. […]

Fixing the Windows ‘low or out of virtual memory’ errors

Windows uses hard disk storage when the memory needed by the runnning programs is bigger than the amount of RAM memory your PC has. This ‘virtual’ memory is called a page file and is located in C:/pagefile.sys.

Sometimes the error arises because one or more of the applications has a ‘memory leak’ bug. When this […]

Solving the ‘cannot find flash.ocx’ problem

Some people are being plagued by PC error messages saying “cannot find flash.ocx”. Often there is no indication of the program that has been looking for the missing file, so diagnosis is difficult.

Flash is an application that is great for providing interactive features on web pages. It is also used by screensavers and to […]